Professional Coach and Mentor, Consultant, Trainer
In more than 20 years of professional life, I have accumulated experiences in different leadership roles such as manager, director and general manager, and continue my personal and career journey with an approach of continuous learning and experiencing.
In 1994, after graduating from ITU Department of Industrial Engineering, I started my career at Koç Holding headquarters within the training employee program. Between 1994 and 1996, in addition to my professional life, I completed my master’s degree in engineering management at Istanbul Technical University.
In 1996-1998, I completed my MBA education at Carnegie Mellon University in the United States of America as a Turkish Education Foundation Scholar. In the USA, I worked in the “Office of the CIO” at AIG and then in the “Management Associate” program at D&B.
I returned to Turkey and started working at Turkcell in 2001. I worked as a team leader in Datamining, Datawarehouse and Marketing Research teams.
Subsequently, I worked at Tanı, a Koç Group company that provides services in customer experience, CRM, customer data analytics, loyalty programs, network loyalty applications, in different roles ranging from manager to director and finally General Manager for nearly 20 years.
At Tanı, I served as General Manager for more than 4 years and implemented many innovative works with leading or prominent companies in many different sectors such as retail, banking, automotive, insurance, durable consumer goods, fuel, tourism, and led the launch of Chippin, a loyalty program based on mobile payment, which is an in-house initiative.
I received Coach-like Leadership training within Koç Group. I participated in numerous Team Coaching activities. By receiving in-house coaching, I experienced the client experience and its contributions to life. Through these experiences, I observed and practiced how the coaching approach touches corporate and individual lives. With my belief in the value added by the coaching approach, while still working at Tanı, I received coaching training at the ICF-approved GoodWill Coaching Mentoring Program (ACTP) and became an ICF-certified coach.
Married with one child, I am currently a consultant, coach, mentor and trainer with experience in the fields of leadership, management, marketing, customer experience management, CRM, intrapreneurship, innovation and coaching, which I accumulated in my working and education and with a continuous development approach.